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Contact our Customer Service

 

WE ANSWER YOUR QUESTIONS ABOUT  

  • Water supply and sewer in the municipalities of Lund, Malmö and Burlöv
  • Waste management in Malmö and Burlöv
  • Invoices, subscriptions etc.

We receive and forward calls about leakages and pipe blockages.

See if your question is answered under Frequently Asked Questions.

Other ways to contact our Customer Service are listed to the right.

For proper handling of your report, it is important to fill in all the information required.

Reports sent at night will be read on the morning of the following weekday and answered during that day.

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Sidan uppdaterad 2011-02-14 av Lotta Askaner Bergström

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Zaklina at our Customer Service

Ways to contact us

Customer Service
Questions, subscriptions etc.
Business days 8.00-16.30
040-635 10 00

Fault reporting
For emergency blockages and leakages

Operator
040-635 00 00

Voice Mail open round-the-clock

E-mail/Fax
kund@vasyd.se

040-635 00 50

Mail
VA SYD, Kundservice
Box 191
201 21 Malmö

Fault reporting

Call this number if you have an emergency drain blockage or leakage, at all hours.

Fault reporting

Tel. 040-635 10 00

Sludge removal

If you live in Malmö and need to empty a grease-removal tank or septic tank, contact our Customer Service at

040-635 10 00.

VA SYD, Box 191, 201 21 Malmö | Kundservice: 040-635 10 00 | Växel: 040-635 00 00 | E-post: kund@vasyd.se