During heavy rains your basement could be flooded. It is important to inform VA SYD of this, as it gives us valuable information about the condition of the sewer system. Please find a form below on this page, or alternative ways to notify us of a flooded basement in the right margin.

why we need the information

Thank you for your help! Your information is valuable to us. Together with our daily work with flow measurement, computer modelling, filming the pipe network and other efforts, it gives us knowledge about the function and condition of the network system.

If we want to have further information from you, we will be in touch. For decontamination and loss assessment, please contact your insurance company.

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Sidan uppdaterad 2010-12-16 av Lotta Askaner Bergström

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ALTERNATIVE WAYS TO SEND IN THE FORM

Click on the form, print it and send it to us:

Notification of a flooded basement (pdf, new window)

Send to: VA SYD, Box 191, 201 21 Malmö

Fax: 040-635 00 50, E-mail:

kund@vasyd.se

You can also call our Customer Service at 040-635 10 00 and request us to send you the form.

PREVENTIVE ACTIONS

One step you can take in order to minimise the risk of flooding, is to install self-closing or manually sealable floor drains. We have other tips – visit:

Flooded basement prevention

Information brochure in Swedish about flooded basements(Pdf, new window)

The brochure "Important information about flooded basements" (new window, pdf)

VA SYD, Box 191, 201 21 Malmö | Kundservice: 040-635 10 00 | Växel: 040-635 00 00 | E-post: kund@vasyd.se